Last updated: 21 October 2026

Welcome to CEOLOX.

This website, www.ceolox.com, is operated by HANOOVA LTD, a company registered in England and Wales under company number 16484368, trading as CEOLOX.

These Terms of Service (“Terms”) govern your access to and use of our website, digital products, educational resources, and related services.

Please read these terms carefully before using our website or making a purchase.

By accessing or using our website, you agree to comply with these Terms, subject to your applicable legal rights.

Nothing in these terms excludes or restricts any statutory consumer rights that cannot lawfully be excluded or restricted.

1. About CEOLOX

CEOLOX provides digital educational resources, business frameworks, guides, and practical execution tools designed to help individuals and entrepreneurs develop business ideas, improve decision-making, establish effective systems, and build business capabilities.

Our products are intended for educational and informational purposes.

You must be legally capable of entering into a binding contract to make a purchase.

If you are under 18, you must have the consent of a parent or legal guardian where required by law.

2. Use of Our Website

You agree to use our website and services only for lawful purposes.

You must not:

• Use our website for fraudulent, unlawful, or harmful activities.

• Attempt to gain unauthorised access to our website, systems, accounts, or data.

• Interfere with the security, operation, or availability of our website.

• Copy, distribute, resell, or commercially exploit our protected content without permission.

• Upload malicious software or otherwise compromise the security of our services.

• Provide deliberately false or misleading information when placing an order.

We reserve the right to restrict or suspend access where reasonably necessary to address misuse, security threats, or violations of these Terms.

Any such action will be subject to applicable law and will not affect your statutory rights.

3. Products and Services

CEOLOX offers digital educational products, including the CEOLOX Starter Kit — The Execution System for Starting Small.

The Starter Kit is a downloadable digital bundle containing practical business execution tools, guides, and supporting resources.

The guide How to Start a Side Hustle with £100 or Less is included within the Starter Kit and is not offered as a separate standalone product.

The Starter Kit is currently priced at £49.

Prices, product availability, and product contents may change. However, the price and product description applicable to your purchase will be those displayed at checkout when you place your order.

We make reasonable efforts to ensure that product descriptions, pricing, and information are accurate.

We reserve the right to update, improve, or discontinue products, provided that doing so doesn't unlawfully affect existing purchases or customers' statutory rights.

4. Orders, Payments, and Digital Delivery

Payments are processed securely through Shopify and its supported payment providers.

By completing a purchase, you authorise the applicable payment provider to process payment for the total amount displayed at checkout.

Once your order has been accepted and payment has been successfully processed, your digital products will normally be delivered electronically through a download link sent to the email address provided during checkout.

All CEOLOX Starter Kit resources are delivered digitally. No physical product will be shipped.

You are responsible for providing a valid email address and ensuring that your device supports PDF files and digital downloads.

If you don't receive your download email, please check your spam or promotions folder.

If you experience difficulties accessing your purchased files, contact support@ceolox.com.

We will take reasonable steps to resolve genuine delivery or access issues.

5. Digital Products, Refunds, and Cancellation Rights

5.1 No-Refund Policy

Due to the nature of downloadable digital content, CEOLOX doesn't ordinarily provide refunds for digital products once digital delivery has commenced, except where a refund or another remedy is required by applicable law.

Where the applicable legal requirements have been satisfied, purchases of digital products are final once digital access or delivery begins.

We don't ordinarily provide discretionary refunds for:

• Changing your mind after validly losing your cancellation right.

• Deciding not to use the purchased materials.

• No longer needing the product.

• Purchasing a product without fully reviewing its description.

• Expecting a particular business or financial outcome that was not guaranteed.

This policy doesn't affect any statutory rights that can't legally be excluded.

5.2 Immediate Digital Delivery and Cancellation Rights

Under applicable UK consumer protection law, consumers purchasing digital content online may have a statutory 14-day cancellation right.

For digital content that isn't supplied on a physical medium, this cancellation right may be lost when digital supply begins, provided the relevant legal requirements have been satisfied.

For UK consumers, these requirements generally include:

• The customer's express consent to digital supply beginning during the cancellation period.

• The customer's acknowledgement that beginning digital supply will result in the loss of their statutory cancellation right.

• The trader providing the legally required confirmation.

Where these requirements have been properly satisfied and digital supply has begun, the customer will no longer have the statutory right to cancel merely because they have changed their mind.

Accepting these terms alone doesn't constitute the separate express consent and acknowledgement required for immediate digital delivery.

If the legal requirements for losing the cancellation right have not been satisfied, any applicable statutory cancellation right remains available.

5.3 Faulty, Inaccessible, or Incorrectly Described Digital Products

Your statutory consumer rights remain unaffected.

If a digital product is faulty, inaccessible, not as described, or otherwise fails to meet applicable legal requirements, you may be entitled to remedies under consumer protection law.

Depending on the circumstances, these remedies may include repair, replacement, a price reduction, or another remedy required by law.

If you experience a genuine problem with your purchase, please contact support@ceolox.com with your order information and a description of the issue.

We will investigate the matter and provide any remedy required by applicable law.

5.4 Refund Requests

CEOLOX doesn't ordinarily offer discretionary refunds for digital products after valid commencement of digital delivery.

Refund requests will be considered where required by applicable law.

Nothing in this policy removes or restricts your statutory cancellation rights or remedies relating to faulty or misdescribed digital content.

6. Intellectual Property and Digital Product Licence

Unless otherwise stated, the CEOLOX name, logos, branding, website content, original educational materials, business frameworks, graphics, and downloadable products are owned by HANOOVA LTD or used under appropriate licence.

These materials are protected by applicable intellectual property laws.

When you purchase a CEOLOX digital product, you receive a limited, non-exclusive, non-transferable licence to download and use the materials for your own personal learning or internal business activities.

You may apply the ideas, methods, and frameworks you learn to develop and operate your own business.

However, without our prior written permission, you must not:

• Resell, redistribute, sublicense, or commercially distribute our digital products.

• Share purchased files with unauthorised third parties.

• Upload our products to public file-sharing websites or distribution platforms.

• Repackage our materials as your own commercial products.

• Reproduce substantial portions of our protected materials for commercial distribution.

• Remove copyright notices or falsely claim ownership of our original content.

Purchasing a product doesn't transfer ownership of its intellectual property.

Nothing in this section restricts uses permitted by applicable law or affects your statutory rights.

For commercial licensing or partnership enquiries, contact support@ceolox.com.

7. Educational Disclaimer and Business Results

CEOLOX provides educational information, business frameworks, and practical execution tools.

Our products are designed to support learning, planning, decision-making, and business development.

CEOLOX doesn't guarantee specific business, income, or financial results.

Purchasing or using our products does not guarantee:

• The successful launch of a business.

• A particular level of revenue, profit, or income.

• Specific customer acquisition or sales results.

• Financial independence or commercial success.

• A particular return on investment.

Business outcomes depend on numerous factors, including individual circumstances, skills, available resources, market conditions, decisions, and execution.

Examples, illustrations, and case studies are provided for educational purposes and shouldn't be interpreted as guarantees of future results.

References to starting a side hustle with £100 or less describe an approach to managing an initial business budget. They don't guarantee that every business can be launched for that amount or will generate income.

Our educational materials don't constitute personalised legal, tax, accounting, investment, or regulated financial advice.

You remain responsible for your own business decisions and should seek qualified professional advice where appropriate.

8. Limitation of Liability

Nothing in these terms excludes or limits liability for:

• Death or personal injury caused by negligence.

• Fraud or fraudulent misrepresentation.

• Any liability that can't lawfully be excluded or limited.

• Any statutory consumer rights or remedies that can't lawfully be restricted.

We take reasonable care in providing our website, digital products, and services.

However, we don't guarantee that our website will always be available without interruption or technical difficulties.

To the extent permitted by applicable law, we are not responsible for commercial losses arising solely from your independent business decisions, market conditions, or circumstances outside our reasonable control.

Any limitation of liability applies only where it is legally permitted and fair in the circumstances.

Nothing in these Terms prevents you from exercising any legal remedy to which you are entitled.

9. Third-Party Services and External Links

Our website may contain links to third-party websites, services, and resources.

We may use third-party service providers, including Shopify, payment processors, email marketing providers, and digital delivery platforms.

Third-party websites and services may operate under their own terms and privacy policies.

We are not responsible for independent third-party content or practices outside our control.

However, using third-party providers doesn't remove any legal obligations that HANOOVA LTD owes to its customers.

10. Privacy and Personal Information

We respect your privacy and are committed to handling personal information responsibly.

Our collection, use, storage, and processing of personal information are explained in our Privacy Policy, available on our website.

Personal information will be handled in accordance with applicable data protection laws.

Where required by law, marketing communications will be sent only where an appropriate lawful basis exists.

You may unsubscribe from marketing emails using the unsubscribe link included in those messages.

11. Changes to These Terms

We may update these Terms from time to time to reflect changes in our products, services, business operations, or legal obligations.

The latest version will be published on this page with its revision date.

Changes will not retrospectively remove contractual or statutory rights relating to purchases already made.

Where required by law, we will provide appropriate notice of material changes.

12. Governing Law and Disputes

These Terms are governed by the laws of England and Wales, subject to any mandatory consumer protections that apply in your country of residence.

Nothing in these Terms prevents consumers from relying on mandatory legal protections or bringing proceedings in a court that has jurisdiction under applicable law.

If a dispute arises, we encourage you to contact us first so that we can attempt to resolve the matter fairly and promptly.

13. Contact Information

CEOLOX is a trading brand operated by:

HANOOVA LTD

Company registration number: 16484368

Registered in: England and Wales

Registered office: 124 City Road, London, EC1V 2NX, United Kingdom

Trading name: CEOLOX

Website: https://www.ceolox.com

Customer support: support@ceolox.com

For questions about these Terms, digital purchases, product delivery, or customer rights, please contact us using the email address above.